If an event participant contacts you and notifies you that they will be attending on day one of the conference instead of day two, you can make this adjustment in the "Registration Details" screen.
Note that all adjustments that have an associated fee are automatically reflected in the Payment Details as either a Registration Charge or Registration Refund.
*If continuing from the aforementioned steps, you'll only need to click on the Registrant's "Payment Summary" tab and can skip steps 1 and 2.
Note that credit card numbers are not stored so you will need to contact the registrant to get their card details. However, you can process the payment while on the phone with the registrant as it is processed automatically and this way no card details need to be recorded.
Payment Summary >