System Error When Registering

If a system error occurs when adding a guest or submitting a registration the most likely reason is that the session has timed out.

This means that the users browser has lost the connection with the ePly server (if left idle for more than 15 mins).

Closing the browser and re-opening it should fix this problem.

If the problem still occurs enter a registration from your own computer to verify the operation of the form. (add /demo to the URL to submit in test mode).

If it works, it's likely an issue with the users system. Ask if they can try registering from a different computer and/or ask for their operating system and browser version and any other details so it can be researched further.