Yesterday 1/29/20, ePly customers who utilize the Schedule Emails feature in the ePly product reported that some registrants had received multiples of the same email about 5 minutes apart.
Our engineers have been notified and are actively investigating the issue.
We recommend un-scheduling existing emails and if possible, sending them manually to avoid the chance of the system sending multiple emails to your registrants.
If you have any questions or would like to be informed of updates, please email us at firstname.lastname@example.org
We're sorry for any inconvenience this has caused.